Legal

Terms of service

By using Survey you agree to these terms. They cover acceptable use, content ownership, billing, and how either side can end the agreement.

Last updated: June 17, 2026

1. Your account

You must be 16 or older to use Survey. Keep your sign-in credentials confidential — you are responsible for activity in your workspace.

2. Your content

You own the surveys and response data you create. You grant us a limited license to host, process, and display that content solely to operate the service for you.

3. Acceptable use

  • No unlawful, deceptive, harassing, or infringing content.
  • No scraping, reverse engineering, or interfering with the service.
  • No collection of sensitive data (health, financial, government IDs) unless you have a lawful basis and necessary safeguards.

4. Billing

Paid plans renew automatically until cancelled. Fees are non-refundable except where required by law. You can cancel anytime from billing settings; access continues through the end of the paid period.

5. Termination

You can delete your account at any time. We may suspend or terminate accounts that violate these terms, with notice where reasonable.

6. Disclaimer & liability

The service is provided "as is" without warranties. To the maximum extent permitted by law, our aggregate liability is limited to the amount you paid us in the 12 months before the claim.

7. Changes

We may update these terms; material changes will be announced at least 30 days in advance by email or in-app notice.